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How do you ship a purchased template?

Home Forums Pre-Sales Questions How do you ship a purchased template?

This topic contains 3 replies, has 2 voices, and was last updated by  Cristi S. 5 months, 2 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #500

    Carmen
    Participant

    I have a question.

    If I buy a chart template, how do you send the purchase to me?

    Through email, regular mail, or any another way?

    #501

    Cristi S.
    Keymaster

    You pay us to unlock the access to the source code of each chart in a premium template. There is no shipment involved!

    Consider also a premium template is a shared product: more users may pay for and look at the code of the same template. From this perspective, you may say you actually paid for a service (not a product).

    When you are logged-in, you see your purchased premium templates in the Purchased Templates list. For each chart, you can now, through the View dropdown menu:

    • examine the full source code, in a popup viewer
    • download a HTML file rendering that chart
    • customize the code live in a JavaScript playground such as jsFiddle or CodePen
    • get a live webpage with your chart alone

    In your own copy of the source code of a chart, you should replace at least our test data with your own data. Then simply publish the chart into your own production environment.

    If the chart was rendered with a commercial third party library, you also have to purchase a license from that vendor.

    #502

    Carmen
    Participant

    This could be a bit confusing.

    I’m used to receive an email most times I pay for something through the Internet.

    If I pay for a copy of the source code of all charts in a template, why don’t you email this to me when I make the purchase? And thoroughly pass the explanation you gave me here in the email as well…

    #503

    Cristi S.
    Keymaster

    This is actually a very good idea! We’ll do this.

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